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If you're experiencing a problem with one of our products, please fill out and submit the following service request form. You may also want to check out some application suggestions.          

For suggestions, or requests for improvements, please use our suggestion form.

 

Service Request Form

When you submit your service request report, it will be entered into our database for tracking purposes.  Periodically we will post notices regarding service requests reported by our customers in the Application Suggestions section of this page, and tips on the FAQ page.  Please review the product data sheets and included application instructions for each product you are using.  Please use the appropriate mixing application tools for the product you have selected.  For example, all products require drill motor mixing and a Jiffy Mixer or Jiffler Mixer is always recommended.       

Please be as specific as possible when describing the problem.

 

 

This form is under construction.  Should you have a problem with a material or need a suggestion on how to use the material, please call us toll free at (866) 691-9601 or write us at customerservice@coatingswest.com.  Thank you for your patience as the website is constructed.

 

  1. What product/service is this request for?


  2. Please enter a brief one-line description of the request:

    (example: "Coating dried in some areas but did not dry in other areas.")

  3. If there is a particular problem you are reporting, please describe it clearly:

     
  4. Please provide us with the following information so we can contact you:

Name:

Phone:

E-mail:   

        Under Construction and does not currently operate.

 

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Application Suggestions

The following is a list of application requirements and recommendations:
  • Amerlock 400 must always be drill motor mixed in order to properly cure.  Use an explosion proof drill motor with a Jiffy Mixer or Jiffler Mixer to mix each component until you have a homogenous material.  Mix the two components together with the drill motor mixer to achieve a homogenous blend of the two materials.  This may take several minutes.  Immediately start the application of the material upon attaining a homogenous blend.

 

  • Amerlock 2 must always be drill motor mixed in order to properly cure.  Use an explosion proof drill motor with a Jiffy Mixer or Jiffler Mixer to mix each component until you have a homogenous material.  Mix the two components together with the drill motor mixer to achieve a homogenous blend of the two materials.  This may take several minutes.  Immediately start the application of the material upon attaining a homogenous blend.

 

  • Amerlock Sealer must always be drill motor mixed in order to properly cure.  Use an explosion proof drill motor with a Jiffy Mixer or Jiffler Mixer to mix each component until you have a homogenous material.  Mix the two components together with the drill motor mixer to achieve a homogenous blend of the two materials.  This may take several minutes.  Immediately start the application of the material upon attaining a homogenous blend.

 

 

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Last modified: 08/05/06